Shipping policy

We have delineated our shipping policy below to offer you transparency and clarity regarding our shipping process:

Shipping Destinations:

Presently, we extend our shipping services to all corners of India.

Order Processing Time:

We put forth our best efforts to process efficiently and dispatch orders.

Typically, the order processing time spans two business days and the delivery time varies from 4 to 10 days depending on the location.

Please be aware that during peak seasons or promotional periods, the order processing period may be extended.

Shipping Methods and Delivery Time:

We provide a range of shipping methods to cater to different delivery preferences and offer flexibility.

The estimated delivery time is contingent upon your chosen shipping method and the delivery destination.

To determine estimated delivery timeframes, kindly refer to the shipping options presented during the checkout process.

Order Tracking:

Once your order has been dispatched, we will furnish you with a tracking number.

You can monitor the progress of your shipment by visiting the carrier's website or using the provided tracking link.

Shipping Costs:

Shipping costs are computed based on factors such as the delivery destination, package weight, dimensions, and the chosen shipping method.

Before finalizing your order, the shipping costs will be clearly displayed during the checkout process.

Shipping Delays:

Although we endeavor to deliver your order within the estimated timeframe, it is important to note that unforeseen circumstances, such as inclement weather, customs delays, or logistical issues, may lead to shipping delays that are beyond our control.

In cases of significant delays, we will maintain communication with you and provide updates pertaining to your shipment.

Incorrect or Incomplete Addresses:

It is incumbent upon the customer to ensure the accuracy and completeness of the shipping address provided.

We cannot assume responsibility for any delays or undelivered packages resulting from inaccuracies or omissions in the customer-supplied shipping address.

Received a Partial Item/Incomplete/Wrong Order:

Kindly reach out to use within 24 hours of receiving such an order failing which your we will not be able to help you out with that particular order. Please make note of the following pointers:

1. Kindly do not use the item for which the claim is being raised.
2. Cherrify may require you to share information like, short description of the case and photographs.
3. The resolution will only be provided after all such required information has been provided.

 

Kindly note that you may not be liable for a refund if you fail to provide adequate information about the case.